Your personal concierge and gateway to support, an array of bespoke services, social opportunities and everyday conveniences. Live with ease and capture more time to enjoy the life you imagine. We connect you with a dedicated Upside Manager who gets to know you personally and is a go-to who understands how you dine, relax, socialize and spend time. Our goal is to alleviate the burden of housekeeping, transportation, grocery shopping, tech troubleshooting or even making dinner reservations and accessing desirable seats at a performance. And it’s not just about the services—it’s how they alleviate anxiety, reduce stress, remove a burden and allow you to thrive. Think of your Upside Manager as a concierge you can call anytime for anything.
An Upside Manager’s role in shaping your ideal Upside experience runs deeper than coordinating and connecting you to services. We are companions and an extension of the family for many members who appreciate the way we can respond and problem solve.
It’s about the personal relationship we develop with members and their loved ones. We anticipate your needs. And we understand, “simple things” like help with a smartphone or stopping in for coffee are just as important to maintaining your health, happiness and vitality as services like maintenance. Tech support can restore social connections. Grocery shopping can relieve the anxiety of navigating a busy store. Tickets to a show can create new memories.
Your Upside Manager understands the freedom and lifestyle you desire, and there’s a reason why members tell us Upside living is a resort experience. We offer a robust menu of services designed to accommodate your preferences. Is there something else we can do? Just ask. Looking for fresh-cut flowers for your table or dinner reservations? We’ve got you covered.
Once you select a home, we’ll match you with a committed, compassionate Upside Manager who is available when and where you need. You’ll never think twice about calling to ask a question or request a service. Your Upside Manager is a gateway—a lifestyle coordinator. Our only mission is to assure your happiness by providing day-to-day assistance, access to specialized services, and opportunities for you to engage.
How can we help you live life to the fullest? Our Upside Managers offer a gateway to independence by coordinating services and connecting you to the conveniences and experiences that mean the most so you can thrive.How can we help?