Reconnect With Your Care Guide

This form is only for members of health plans that work with Upside. If your plan is a partner and you’ve lost touch with your Care Guide — maybe your phone number or email changed, or you’re just not sure how to reach them — we’ll help you reconnect. If you’re not part of a qualifying health plan, please contact your health plan directly for support.

Please fill out the details below so we can find the right person to contact you. Once you submit, our team will work quickly to connect you back with your Care Guide.

By providing your phone number, you agree to receive text messages from Upside regarding your inquiry. Messages may be sent using an automatic telephone dialing system. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to opt-out of future messages at any time. View our Privacy Policy and Terms of Service.