Upside gives you one platform, one partner, and full accountability—so housing becomes a lever, not a liability.
Member Discovery
We proactively screen plan members to uncover hidden housing instability. Our Care Guides run targeted outreach campaigns and use structured assessments to identify those at risk—activating support before the problem gets worse.
Care Planning
Once a need is confirmed, we move fast to develop a personalized housing strategy. We capture member preferences, verify eligibility, and explore housing options that meet the safety, affordability, and accessibility needs of each individual.
Housing Placement
We coordinate everything from housing selection to move-in logistics—no handoffs, no waiting lists. Our contracted housing network and real-time vacancy tracking let us place members quickly and efficiently, without relying on outside referrals.
Ongoing Support
We continue supporting the member after placement and provide your team with ongoing data and insights. From outcome reporting to satisfaction surveys and performance tracking, we make sure housing success is visible, measurable, and sustained.
Housing is complex—we make it simple. With one contract and a full-service approach, Upside gives health plans a way to stabilize members quickly and effectively. We track every step, measure what matters, and make sure housing investments actually pay off.