Frequently Asked Questions

Describe the overall population of members at Upside. What is their average age? What are their favorite things to do?

Upside members are generally residents ages 50 and older who enjoy their independence but recognize the value of transitioning into a lifestyle that gives them services and support that can grow with them as they age. Our members do not want to commit to a traditional senior living environment. But they want to free themselves of the tiresome everyday tasks that can start to feel overwhelming.

Upside members’ families might live far away and want peace of mind that they are connected to amenities and resources. Or perhaps they are close by but raising their own families and want to know there’s a compassionate, always on-call care concierge who all of them can depend on.

Upside members enjoy entertainment. They like to dine at their favorite restaurants or have groceries delivered so they can enjoy a quiet meal on their balcony. And some members are private and they want to age gracefully, independently and without being forced into a “program.”

Many of our members want to maintain their interests and possibly explore new hobbies, now that they do not have the burden of housekeeping, lawn maintenance, cooking, running errands, or even arranging travel and walking the dog. The Upside Manager makes arrangements for all of these things. Above all, what our Upside members have in common is a desire to age on their terms without the stigma of traditional senior living — and they want to have fun and enjoy their older years.

What places are nearby for Upside members to enjoy?

Upside apartment homes are located in attractive communities across the country that offer close access to dining, entertainment, shopping, recreation, quality healthcare and conveniences like grocery stores. Many of our locations are centered around cultural activities, and all of them are near places of worship, libraries, museums and academic institutions. Our members are active and want to be a part of the greater community rather than associating only with a senior living campus.

What are some recent off-site events that the community activity director at Upside has organized?

Upside regularly organizes meet-up events at our apartments and in the community for members who are interested. (No pressure!) We organize group reservations to favorite local restaurants so Upside members can enjoy a meal and like-minded companionship. We get to know the interests of our members’ interests and curate activities, outings and events that cater to the way they want to spend time.

What transportation services does Upside offer to members?

Your Upside Manager can arrange for transportation for running errands, shopping, eating out, or visiting friends and family. Basically, your Upside Manager acts like the “operator” for Uber and handles all the details. And because our billing is on a single, monthly invoice, all you have to think about is enjoying your time out.

What makes the chef or dining program at Upside exceptional? What kind of menu can members expect?

Upside members can order gourmet meals to be delivered, or request grocery delivery service if they prefer to prepare their own dishes. There is no set menu, which is what our members love. And there is no meal plan schedule with monthly requirements. You choose. Plus, we can arrange for restaurant meal delivery so they can sit down to their favorites without leaving home.

What common areas are available for Upside members?

Traditional senior living often boxes residents into smaller apartments with the trade-off of common spaces like game rooms, cafeterias, and exercise facilities. At Upside, we’re different. Your common area depends on the luxury apartment building you choose. Most of our homes offer courtyards with greenspace, walking paths, fitness facilities, clubhouses with common rooms and cafes, and swimming pools. All of them provide accessible parking, in-home laundry, modern appliances and finishes.

What safety features or security measures does Upside offer to members?

All Upside homes are vetted for safety and security with many offering Gated/Controlled-Access. All members have access to an Upside Manager who can provide check-ins for peace of mind.

If Upside accepts dogs or cats, what indoor/outdoor areas can they enjoy?

If you have a cat or dog, there are Upside homes that offer play spaces, walking paths, and even pet wash stations. If it’s pouring down rain and you don’t want to walk your dog, reach out to your Upside Manager. We’ll take care of it.

Does Upside work with an agency or registry to provide nursing and medical assistance as needed?

Absolutely. And our members have an option to join Upside+, which adds another layer of care. Upside+ members get twice-daily visits from a Certified Nursing Assistant (CNA) who is available eight hours daily for check-ins and a la carte visits, too., plus the following services:

  • Medication reminders
  • Safety checks
  • Escorts to meals/activities
  • Meal preparation
  • Gourmet meal pick-up & delivery
  • Free grocery delivery
  • Mail and newspaper delivery
  • Assistance with everyday needs, on-site and on-demand
  • Bathing, hygiene assistance
  • Transfer, walking assistance
  • Dressing assistance
  • Pet care
  • Dog walking
  • Cat litter help
  • Light housework
  • Laundry service
  • Changing bed linen
  • Transportation
  • Shopping/errands

Upside Corporate Headquarters

6365 NW 6TH Way, Suite 200

Fort Lauderdale, FL 33309