Reconnect With Your Care Guide

For members who are already working with Upside.

Lost touch with your Care Guide? We’ll help you get reconnected. Submit the form below and we’ll match you with the right person as quickly as possible.

Not a member? Contact your health plan directly for support.

Need Help Reaching Your Care Guide?

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By providing your phone number, you agree to receive text messages from Upside regarding your inquiry. Messages may be sent using an automatic telephone dialing system. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to opt-out of future messages at any time. View our Privacy Policy and Terms of Service.

Work for a Health Plan?

Connect with our enterprise team today to explore tailored strategies that enhance member health outcomes and optimize your plan’s performance.”

Upside Corporate Headquarters

200 E Las Olas Blvd 14th Floor

Fort Lauderdale, FL 33301