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Privately Financed Affordable Housing
Privately financed affordable housing (PFAH) has become one of the most important developments in the housing field over the last six years.…
Housing Support for Veterans: A Program Built on Reality, Not Assumptions
Veterans face distinct, predictable housing challenges that require structured support beyond temporary fixes. Upside delivers coordinated housing navigation designed specifically for the…
Helping Members Starts with Helping Them Get Home
For members navigating housing instability, every day can feel like crisis management — and for the Care Guides working alongside them, it…
Health Plans Want More AI. But What Do Members Really Need?
Why automation can’t replace empathy in the housing stability journey Artificial intelligence is everywhere—redefining workflows, reducing administrative burdens, and powering efficiencies in…
Preventing Care Guide Burnout to Support Member Housing Stability
At Upside, we see housing support as a long-term commitment—not just to the members we serve, but to the Care Guides who…
Beyond Placement: What It Takes to Modernize Legacy Systems for Housing Stability
Few challenges are as dynamic and emotionally charged as housing. For health plans committed to improving outcomes, supporting members through stable housing…
The Real Role of AI in Housing Stability for Vulnerable Populations
AI is everywhere. From our inboxes to our investments, it’s the buzzword reshaping industries. But when it comes to healthcare and more…
How SMART Goals Guide Members Toward Housing Stability
When someone’s facing housing instability, the challenges can feel endless but SMART goals offer a clear, manageable way to start moving forward.…
Internal Housing Programs – Well-Intentioned but Overstretched
When we speak with health plans about housing solutions, we often hear the same response: “We’ve got it covered—we have an internal…
Generational Housing Instability: A Hidden Healthcare Crisis We Can No Longer Ignore
“If a child grows up without stable housing, they’re not just inheriting a zip code they’re inheriting risk.” In healthcare, we talk…
CBOs – “Have Their Place” but Often Lack the Focus, Funding, or Bandwidth
Community-Based Organizations (CBOs) are essential to our social support network. Many have deep roots in their communities, offering invaluable services to vulnerable…
Housing Is Not a Box to Check. It’s the Foundation of the Whole Model.
I’ve sat in dozens of rooms with health plan leaders who tell me they “have a housing strategy.” Then we dig in…
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