For Medicaid health plans

Stop the crises that drive avoidable cost.

Housing instability sends your members to the ER and back into the hospital. We find them, house them, and keep them stable — with the evidence to prove it.

Care guide visiting an older member at home
The problem

Your care managers are absorbing housing work they weren't hired for.

The acuity problem

Your teams are built for the highest-acuity members. The preventable middle of the curve falls through — and that's where ROI moves fastest.

The discharge problem

Members discharged with nowhere to go are one of the cleanest readmission drivers in your claims.

The CBO limitation

A community referral list screens out your most expensive members. "Closed loop" usually just means a confirmed phone call.

The capacity problem

Every plan at scale has more housing-vulnerable members than its internal team can serve.

How it works

One contract. One point of accountability.

Step 1 · Refer

Refer in 60 seconds

Your care manager submits a referral through a secure, Salesforce-native portal. Member, coverage, housing need, urgency. Done.

Step 2 · Own

We own the case

A Care Guide takes it from there — discovery call, housing plan, deposits and move-in, the whole path to a signed lease.

Step 3 · Close

You get the closed loop

When the member is housed and stable, the case closes and you get the notification. Not a confirmed referral — a solved problem.

The proof
85%+
high-acuity members stabilized

We reach every referred member, fast, and we stay until housing is solved.

100%outreach guarantee
< 1 dayoutreach within 1 business day
42 states33,000+ communities · 240+ languages

Upside portfolio data. Academic citations: Drabo et al.; UCSF BHHI; Swope & Hernández; Ahmadi-Montecalvo.

Questions, answered

Objections, handled.

We already have a housing program.

Most plans we work with do. The question is whether it’s sized to the actual need. We run the same model your team runs — we just take the cases your team can’t get to.

How do we know the cost won't balloon?

It can’t. Fees are tied to case completion, not activity. When a member is housed and stable, the case closes and the cost stops.

What's different from a CBO referral?

A CBO list gives your care managers a phone number. Upside gives the member a person.

Can you be up and running quickly?

Intake within 30 days of signing. No hiring, no build-out.

Let's solve housing for the members who need it most — together.

Request a conversation