Because unstable housing drives poor outcomes, high costs, and low satisfaction—across every member population.
Members without stable housing are harder to engage, more likely to churn, and more likely to end up in crisis. For health plans, this means rising costs, poor performance scores, and missed opportunities to create long-term impact.
The data is clear:
Unstable housing leads to higher utilization of emergency services
Members in transition are 2x more likely to fall through the cracks
Traditional SDOH programs miss the underlying issue: no place to live
Upside flips that script—starting with housing so everything else has a foundation to work.
From screening to ongoing check-ins, we manage the full journey.
Detailed reporting connects housing data to satisfaction and spend.
Housing-trained professionals who build trust—and deliver results.
Housing isn’t a silo. It’s the foundation. And with Upside, you can build on it.
Every health plan has unique populations, markets, and operational challenges—and a one-size-fits-all housing solution doesn’t work. Upside builds flexibility into every part of our model, adapting to your plan’s specific goals, geographies, and member needs. Whether you’re managing urban churn or rural shortages, high-touch populations or enrollment growth, we deliver scalable, customized solutions that align housing with your strategic objectives and make real impact possible.
Most housing “solutions” stop at a phone number, a brochure, or a link to a waitlist. Community-based organizations (CBOs) and traditional vendors often rely on outdated models that shift responsibility to the member—leaving the hardest part of the process unresolved.
Here’s what that looks like:
Referring isn’t the same as placing.
At Upside, we own the full process—from screening to move-in and beyond—so members get housed, and your plan sees the results.
Upside Corporate Headquarters
200 E Las Olas Blvd 14th Floor
Fort Lauderdale, FL 33301
